Realised immediately after confirming the order that the house number was wrong. I contacted customer support straightaway but was told they couldn’t help. After complaining about this response I was told to contact the courier. I was only able to contact them online and the automated response was that the supplier did not offer this facility! Luckily, the occupant was able to direct the courier to the correct house.
It would be helpful if there was a small window that orders can be amended to avoid stress & loss of money to the customer.
I would be recul tant to use Eflorist again.
2 years ago
EFlorist has a
3.7
average rating
from
12,321
reviews
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