Despite putting Wakefield College on the address - delivery time was between 16.19-18.19pm. I had to spoil the surprise and inform the person about the flowers and delivery time as the college closes at 16.30pm on a Friday. Trying to contact customer service was like looking for a needle in a haystack. After finding an email address I sent an email to customer service which pinged back telling me you had improved you service and to send my query to another email address which I tried 4 times and was returned instantly as being no such address. This was very frustrating and you do not give a contact telephone number. Will never use again.