While I cannot comment on the product delivered as I am not the recipient, eflorist should change the delivery/courier company YODEL. They were going to leave the flowers at the entrance of an apratment block. After a web chat with Yodel for 30mts (Charu C) she just couldn't understand my simple request for the driver to ring the apartment, as she/he kept saying that the driver will find a safe place to keep it. Yodel doesn't deliver flowers to a person, they will just leave it anywhere they think assuming it would be safe, even by the roadside! I will not recommend ordering flowers unless you are living in a house.