Ridiculous delivery time and customer services. I ordered flowers 5 days ago and still haven’t received them. They’re set to be delivered tomorrow because I was told a new bouquet had to be sent out, but I was also told there was no way they could refund me any of the costs of delivery etc. and no way of compensating me on such a late delivery. Luckily the bouquet isn’t for a special event, but if it was I would be extremely unhappy if they arrived this late. All I have been offered is 15% off my next order, which is just a generic coupon you could find anywhere. It’s not what I expect from a company that claims to have “next day delivery” and I expected some sort of compensation for the extremely bad delivery timing other than a generic coupon code I could’ve found anywhere!