The flowers when delivered were on time, to the correct address and beautiful. BUT the agony of ordering had me in tears. It took time over 3 days, no help, no way of getting in touch with anyone to assist me. No way [until the flowers were on their way] of knowing if my order had been serviced, no answer to your phone number, no help or direction to 'chat' platform. Tried Eflorist and Teleflorist, gave full details to both including bank details. I have sent from Eflorist for many years and have found your service pretty good, BUT I find that I can no longer work your website. I will make one more attempt and if I experience the same awful debacle I will have to dich you and go elsewhere. Hoping for better things in the future. Yours Jan Rosthorn