It was an easy system to order from however, when the 2 bouquets arrived (separate days) with the free boxes of chocolates (that had 3 sweets in each box) the flowers were not as the image on the website. I understand that they make the images stand out to entice customers however, these bouquets were so sparse it was a let down. I actually felt embarrassed with the flowers chosen for a birthday. In order to make a decent sized bouquet both would need to be together. When the flowers were placed in the vase they looked so whimsical I almost felt sorry for them. I would never use this company again as I would rather spend the money in a local florist and at least then the bouquets would be full. Only used this company as I have been working shifts so unable to get to the local florist. I wouldn’t waste your money on them. Lesson learnt from me at the cash expense and also the embarrassment of giving them as a birthday gift!