The flowers were lovely but the delivery service was terrible. The flowers were delivered over 15 hours after arriving at the depot early morning at around 6.00 a.m. They were left outside all night until 8.30 the next morning. Delivery address was obviously business premises so will of course be closed by 10.00 p.m. When at approx 3.00 p.m. I realised they were being delivered later at night it was impossible to add safe place or neighbour. Courier stated they had been posted through letterbox and did not say left outside door. I did not know size of box so presumed and hoped were inside, if I had known were outside I would have driven the 3 miles to rescue them. How long they will last after a cold November night outside I don't know. A real pity as beautiful flowers and lovely presentation. Unfortunately I will not use again unless there is a better delivery service.