I ordered a medium bouquet with a card, I wrote the wrong words inside, 2 minutes after I ordered it, I emailed them immediately to cancel my order, so that I could order another one with right wording. I got a email back +- 2 hours later saying it’s to late to cancel. So now I got 2 bouquets costing me nearly £60 +…..I wanted it delivered the same day…..no it’s to late…..I asked if it’s possible in the morning…..we can’t promise bla bla bla. The “flowers” came…….was left outside the door no bell rang. My goodness what an absolute disgrace for what I got for my money….limp tiny flowers plenty of green rubbish….if I hold the w bunches of buds/flowers together there must have been 10 flowers and 5 green bush rubbish. The flowers that they advertise is very very deceiving nothing like the rubbish you receive……absolute appalling customer service…..outrageously expensive for what you get. I would never ever recommend anyone to use this rip off company! Disgusting