If I had the choice I would not have given any star rating, the flowers did not arrive, they were addressed to my sister's address for her grandsons girlfriends birthday, but when the flowers did not arrive my sister phoned me to let me know, she then went on to tell me that when another family member sent her flowers for her birthday back in September EFlorist was also used on that occasion, and it was only by chance she looked out of her front door to see the courier leaving the flowers at the back door, which is a fire escape door for the small block of flats, he did not take them to the front of the building until she indicated for him to do so, one would think that a courier would know to go to the front of a building as there are no door numbers at the back, how the hell do people know if they have flowers delivered if the couriers are too lazy to do the job they are paid to do. I have already reported this to Paypal.