Having used eFlorist in the past, the recipients have always been pleased. Now I know they were just being polite. This order was the first time I had actually seen the product in person and was woefully disappointed. The flowers were nowhere near the quality, nor quantity of what was described. Of what arrived, a far superior product could have been sourced from my local garage and the complimentary box of chocolates were not the regular size of Lindt chocolates you would expect; but a tiny "box" containing three individual chocolates. Furthermore, the box arrived battered and bruised. Really was not worth anywhere near the price plus delivery and am deeply disappointed.