I ordered on a Saturday morning and paid £6 for delivery, for them to be delivered on Monday, the date of the actual birthday of the recipient, however they did not arrive until Tuesday evening!! When I informed the company on the Monday the flowers had not arrived, the response I got was that there is a disclaimer that it could be a few days for delivery, not helpful !! When the flowers were eventually delivered they were just left downstairs, the delivery driver did not even knock on the door and the recipient did not even know they were there. Again I contacted the company, who just said sorry they are not supposed to do that, again not the response I would have expected, especially when I could have said they had not even been delivered. I will not be using the company in future and nor will I be recommending them to anybody else.