Terrible service. Ordered two days in advance for a special occasion and then at the last minute was advised the flowers would be delivered the day after I wanted. When you do contact them you just get standard pre-written responses and they refuse to cancel or refund the order. The flowers are actually delivered by Amazon and then did actually turn up on the evening I had wanted despite telling me otherwise. The delivery driver left them on the doorstep without knocking and they were severely wilted by the time they were found. The “customer service” team were still sending out standard responses apologising for them being late because they hadn’t bothered to actually check the order. Very frustrating and stressful experience from a company who do not care. Use them at your peril. I certainly won’t ever again. Looked nothing like the picture either.