Ordered a bouquet of roses for my wife for our wedding anniversary almost a week before the date. The flowers did not arrive on the day so contacted eflorist only to be advised they have the discretion to change the delivery date. When the bouquet arrived late the following day it was dead so I sent it back. I have bought flowers from other suppliers for years and never had a problem. This was an absolute shambles. Don’t expect to be able to speak to anyone at eflorist if you experience a problem the phone is continually engaged properly dealing with complaints. My advice is don’t even consider using this company if you want good service as you may have the same negative experience I had