I paid for a bouquet of flowers to be delivered last Sunday 20th August for my dear friend who was 103 years old. The bouquet was delivered at 20.42pm when she was in bed. She struggled to get out of bed and get to the door with her walking frame only to find that there was no-one there, just a box. She managed with the help of her frame to move the box indoors and had to leave it for her carer the following morning. Why deliver at that time of night? If you cannot deliver during the daytime on a Sunday then you should state this when anyone is ordering. My poor friend was alarmed by the doorbell ringing and someone knocking on the door. When requesting delivery for the Sunday I never, ever imagined that they would in fact be delivered when it was dark!