Ordered flower box for my sister's 70th birthday. Within 5 minutes of ordering I realised I had put the wrong delivery date on it and got in touch with Amy at customer service, she emailed me straight back to confirm delivery had been amended and the delivery would be made on the correct day. The order form states you will be contacted by courier the morning of delivery but I had nothing. Got in touch with company and was told flowers had been delivered on the first order date,even though it had been amended. What a load of lies. My sister never received them and I certainly didn't get an email about delivery either. Because I could prove with an email from Amy that it had been changed the company started to back track about delivery. They then wanted me to arrange another date for delivery. What was the point the birthday was over with. Disgusting service really not impressed. Have had refund now and will never order from them again and advise all my friends and family not to either.