Dpd driver tried to deliver to wrong address, admitted by dpd, on phoning them after receiving message to say sorry missed you, they then went on to deliver to local collection point. I contacted EFlorist and explained what had happened and asked for a refund of £6.99 for the Sunday delivery as these were for a neighbours 70th birthday, they refused a refund as delivery was attempted even after explaining that it was to the wrong address, I had to arrange for someone to collect & deliver for me as an disabled and don’t drive, very disappointed, I won’t be using this company again