Ordered flowers for a special friends birthday and they did not get them. there was a picture of the bottom half of a door with a box in front but it is not the friends door and try as I might, eflorist say that as they were delivered by amazon it is not their problem. cannot speak to anyone from eflorist about this they will not call me and although I normally use eflorist to send flowers, after losing so much money I shall not be using them again. but as their offices are not too long a drive, I shall be going there to see if there is any one to speak to. I ordered from eflorist NOT amazon and I should not have to chase them to get my money back. I just got an email telling me thank you for using us. I want my money back and this seem the only avenue to contact eflorist. Although I have had good service in the past, I advise anyone to go elsewhere to avoid the worry of the delivery not getting there. I was not aware that amazon was involved and should have been advised