When you order on line you know that what you actually receive will be slightly different from the image online. But with EFlorist, what we got was nothing like what we ordered. We ordered some bright colourful flowers that were supposed to be presented in a pouch of water…..what we got was a lot of green foliage with a small number of flowers wrapped in brown paper. I was hoping the gift would arrive at my wife’s work and she could place it on her desk……not a chance with what was delivered. And when I raised it with customer services, they weren’t interested. Won’t be using them again