PLEASE AVOID THIS COMPANY They promise great customer service and no hassle refunds. They offer a 30day return and refund if you change your mind. I changed my mind when I received a foreign import albeit with a plug adapter. The item was for a gift so didn’t want to gift a non uk item. I have been trying to return for a refund but impossible they will fob you off. In the end I accepted a £10 refund & kept the item. Needless to say even that small refund has not arrived. Yes they send emails saying the refund has been processed but it hasn’t arrived in my account. Oh and don’t bother trying to ring them as the phone number doesn’t exist. I will continue to email them daily to get my small refund.