First of all ,my transaction is under a PayPal dispute and waiting to be reviewed by ..The 28th of Nov I bought a Xiaomi Pocophone on Eglobal UK,with the fastest shipping option included, thinking them were located in UK,they are not,they are 100% Chinese company that deliveries from China So I realized that,my had,just when I ve got the shipment and place confirmation .So I immediately asked for more information about the shipment and have benn told to don t worry ,the object will be delivered very soon .The order has been stuck for one week at the custom..So I contacted them again and they just ignored me.I opened a PayPal dispute and them contact me saying they will investigate but I asked for a refund,after that keeping ignoring me again.At the moment the object still stuck at custom for a sort of problem with the goods itself .Only God knows what kind of mess those guys have done!Avoid those people as much you can and trust the all bad reviews they ve collected..that s what I ve got to save just 20 pounds! On Friday the courier delivered the goods but I sent it back.The package was without any kind of protection and wrapped in a black garbage bag!