They give TERRIBLE customer service. Unbeknownst to me, someone opened a credit card in my name and purchased something worth $1500 from these people. BUT it was delivered to me. No receipt or invoice in the package. Only return address was a distribution center. The Credit Card Co finally figured out eGlobal Central US was the vendor. I emailed them and finally got a Case No. Was quickly told I could return it (TO HONG KONG) AT MY EXPENSE + ADMIN FEE+ RESTOCKING FEE WHICH WAS 30% OF THE ITEM. When I objected and reiterated that it had been charged by someone else on a fraudulent account, they said, ok, they would omit the Admin Fee!!!!!!!!!! Luckily, the Credit Card Co volunteered to pay for FEDEX to pick it up and ship it. Find someone else to purchase this from.....beware that what you purchase via Amazon might be coming from them. Really wasted 2 weeks of my time dealing with this.