It's a complete lottery buying from this company. First bought a £200 mobile from them a few months back and everything was fine, it came within a week and was as described so no problems there. So it seems i was dealing with a good, reliable company and i decided to place an order for a £350 camera as they were way cheaper than UK prices. A day after paying for the item got an update to say all was well and a tracking number was provided. Then things started to go downhill. After waiting for over a week nothing turns up and Yodel was still waiting for the parcel. Email Eglobal to chase the parcel and apparently the parcel got stuck at customs awaiting clearance and their team is forwarding the paperwork to speed things up. Another two weeks gone by and still no sight of the parcel. Tried to email them several times without any response. Submitted a ticket on their site and got an automated response with the same tracking number provided. Basically looking back, all correspondents from this company seem to be pre-made cut and paste replies with no real human input. Is this just a one man/woman operation? My patience final run out and contacted Paypal for help with a refund and after one week my money was back into my account. The bottom line is, this is not a scam company but a company definitely without any customer care should you hit trouble. And always pay with Paypal and not a credit/debit card as they have better buyer protection.