I ordered a phone from them and it took them over a week to tell me it was out of stock. Then after waiting over 3 weeks to receive it they sent me an American charger with a cheap Chinese adaptor. When I asked for a UK charger they replied "Please be advised as our products are sourced internationally, therefore you may find charger for different regions. That is why we have provided an adapter for you to use the item in your region." they added that if I wanted to return the item I could do so under their "Moneyback Policy" which means that I have to pay for postage plus £15.00!!! I will never buy from China or Hong Kong again!