I ordered a phone from them. I didn’t immediately realise that they actually operate from Hong Kong and don’t have a local presence. The site said it was in stock and delivery was in 4-6 working days so I was ok with that even after I realised there weren’t local. From my experience a few notes of warning. The website does not contain a contact number. They have text saying the phones are undergoing maintenance but I think it has been like that forever. There is also a link to submit a support ticket but the link is disabled and doesn’t do anything, 4 days after I ordered I sent an email as to shipping status. 6 days after I ordered I sent an email as to shipping status. 7 days after I ordered they send a response saying they were out of stock and I needed to wait until 11 days after my original order date. This is even though the product remained “in stock” on their website. 15 days after I ordered I sent an email as to shipping status. 16 days after I ordered I sent an email threatening to have my bank reverse the payment. 17 days after I told them I was starting the dispute process unless they promptly provided shipping information. They then cancelled the order and started the refund process. So from my experience: Don’t trust what they tell you in emails. I think they just stall and I guess hope they eventually get the item. You will only be able to contact them by email and then wait and hope they respond Their website is not accurate as far as stock status