This site is not ready to do business. My item was meant to be shipped in 24 hours, and arrive within 6-8 days, plus an extra 4 for COVID 19 delays. The item was not processed for 6 days. I am only receiving automated tracking updates via their internal tracking system, which is the same updates for every single item you order from them, ignore these, they are fake and designed to keep you occupied. The "submit a ticket" link on their site is broken, therefore, you cannot request a refund unless you open a dispute with PayPal. They do not respond at their PayPal email address at all. Their support emails are automated as well, or at least skimmed and you are sent a generic message based on keywords you enter. The savings is not worth the hassle, and that's only IF I receive the item eventually. At this juncture I would rather have ordered elsewhere as I need the item for business purposes. Their review rating on the website is obviously fake as you've discovered if you've come to this site by now. While they may not be a complete scam, they are not a properly functioning business, and should be taken offline until they are ready to operate again.