Signed up at the door and was told it was 44.99 a month for broadband with free install and 9.99 per month for our phones as a package so me and my wife signed up. Turns out they charge you an activation fee on 9.99 per phone plus your monthly payment of 9.99 on top. The first trick is they scammed 40 off of us . After the install man comes to our townhouse and tells us its 250 euro to install our WiFi. I am absolutely fuming how this company can scam people and is so hard to get a refund from I'm still waiting for my full refund after multiple calls and transfers (up to 50 calls I would guess between the days) they are still saying I can't get my full refund. Absolute joke and the most ignorant sales team members I've ever dealt with. I wish nobody speaks with Gareth in the Cork office as he is ignorant and talks over you with every chance.