I will never ever use Eir again even if they offered me 10 years for free. They lie and rob!! They tried to charge me for not returning the modem on time (70e+), which I did return. It took months of phone calls, visits to the shop, every customer assistant (assistant...how ironic) had a different version. Then they tried to charge me for not returning the temporary modem called tower (150e+) which I returned on time again multiple trips to the shop, phone calls, waiting 40mins and more to be connected. Now I finally cancelled on time- 30days notice exactly, promised a refund and got what? another bill for early cancellation (70e). It will probably take another hours of phone calls, the Eir shop staff do not deal with any customer service any more (no wonder), there is 5 of them in each shop standing there bored and fed up. DO NOT GO FOR EIR, they will rob you blind if you don't watch them.