It has been absolutely brutal. I ordered a new line to my renovated house . I asked for it to be delivered underground and at point of sale I was told that was no problem. I am weeks on and I still have not had the line installed. Only yesterday the technician was meant to install on a rescheduled visit but didn't show up. On any occasion that I phoned customer service over the past few weeks I have been passed from one department to another - so incredibly inefficient. The service has been the worst I have received anywhere in my life.
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