I ordered broadband to be installed in the summer of 2016. I was informed that a new line would need to be installed from the cross-roads. Contractors visited the house and noted that a pole would need to be erected outside the house. This would require a larger crew. I was then told the work could not be completed until January 2017. In January 2017 I received a call informing me that installation had been scheduled for March 2017. No guarantee that it will happen in March. The job is clearly inconvenient and therefore not a priority to EIR.
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