I am absolutely disgusted with eir I would never use eir or recommend it to anyone. You completely messed me around I took 3 separate days off work unpaid and waited for you to come and install eir which was unsuccessful due to lack of capabile staff/customer service and you charged me twice for cancellation which does not apply to me because it was your fault I had to cancel. I want a refund and I want you to pay for the unsuccessful direct debits the bank charged me!!!! Very unhappy about the whole thing!!! Sorcha O'Brien gleeson 202 Carrow road drimnagh Dublin 12