Windows and doors fitted February 2018. Most windows had very little insulation, one window had none. This has now been rectified but it has taken 8 months. Still waiting for a replacement glazed unit for one window. This has been outstanding since April 2018. Front door doesn't keep out the draught, notified of this in February 2018. An inspection from the supplier of the door was commissioned in October 2018 but to date I have been unable to get sight of this report. Still awaiting end caps and gutter brackets - these were being sourced in September. Despite requests for a receipted vat invoice, installation guarantee, suppliers guarantee, door report and Code of Conduct for glazing installers I am still waiting. No protection to floors, poor communication as to when works/remedial works will start, and more importantly when all remedial works will be completed. There are more problems but too many to itemise. Wouldn't have given 1 star but had to to leave a review.