Exceptional Service from Elas/Citation. It's been a pleasure having Elas/citation supporting our business. In particular, handling our investigatory cases to disciplinary hearings, Elas have stood behind us with their strongest team, especially Lesley Banks in HR we owe you a really big thank you for your patience (when we didn't understand what to do), explanation and all the forms in getting certain cases dealt with and with a favourable outcome. We do all we can to support our employees and Lesley with Elas/Citation have done just that. Can we keep Lesley and her team please? Thank you Elas/Citation, much appreciated.