I bought some Christmas presents online on cyber Monday (November 31st) Two items were never sent. The delivery time continued to change. Finally, the delivery time was changed to December 17th and nothing arrived. I wrote two messages asking for information. I never received any information. I realized my money had been refunded to my account and my order had been annulled on December 22nd. Again, I was never notified of any of these changes. Terrible customer service! I had ordered Christmas presents on cyber Monday, as you do, and had to wait days before Christmas to find out that my gifts aren´t coming. Now I have to go through the stress of doing last minute Christmas shopping hoping that there is anything left. I will never do any online shopping through el corte ingles again, especially if it is for an important occasion!