My husband and I bought all of our furniture at El Dorado about five years ago. We are snow birds and are only in Florida about two months out of the year so it would have been foolish to get a warranty. We are happy with everything but after about two years our sofa started to disintegrate. We started calling El Dorado but to no avail. They said you do not have a warranty but our sofa looks like it is being eaten by an animal. It is not normal. All we asked for at that point was even a nice discount on a new sofa. We cannot afford a sofa every few years. Please get back to me. We actually love this sofa. El Dorado keeps saying the sofa is older no but we complained years back and we hardly use it.