I purchased my furniture at El Dorado Store "Palmetto Boulevard". I had issues with my Leather section sofa. I contacted my lovely and professional vendor Elizabeth Fortun and the must outstanding Manager Mr. Adonis Romero and both fought for my with the company and Insurance to replace it. If you are planning to purchase at El Dorado Furniture, I'll recommend you to contact Ms. Elizabeth Furtun, Vendor to obtain the best customer service and the person you need on your side, with excellent vendor skills, knowledge about products and the must important, always available to assist you and help you with any issues. Thank you Elizabeth and Mr. Adonis Romero, Manager!