We purchased a sectional Sofa from El Dorado. We purchased an extended warranty. After owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado.