I was the victim of a classic bait and switch at the Pembroke Pines / Cooper City location. The agent whom I have been dealing with (with my wife) represented a price on a sofa. For the next several weeks, we confirmed the price and experimented with changing movable units within the sofa. In other words, we took out and added pieces which altered the price. However, at all times the base price was established and confirmed. Yesterday, Sunday, August 11, 2024, I came into the location and was told that the base price was never the amount which , I put down in my phone notes and which was discussed at nausea. I spoke with the manager who told me “well The price I see on the table adjacent to the sofa is the price we have. I basically don’t believe what you wrote in your notes and we can’t do anything for you.”
This is a prime example of a store, trying to take advantage of a customer, who was meticulous in taking notes about what was initially discussed. They didn’t count on the latter. I wonder how many people will fall into the same trap and pay for something after being lured in under fraudulent pretenses.
I happen to be an attorney, practicing in the state of Florida, for more than 30 years and who specializes in actions under a statute called “the Florida deceptive and unfair trade practices act“ (FDUTPA). If I was prosecuting this, under a scenario where I had spent the money and experienced damages, I would be suing El Dorado. I hope others do not encounter the damages aspect.
4 months ago
El Dorado Furniture has a
1.8
average rating
from
71
reviews
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