What a pleasure it was going to Eliteaudio for my recent two purchases consisting of a streamer and a cartridge for my turntable and installing it for me. On my first visit I met Mark who made me feel very welcome on my arrival with my trade in which may I add I got a fantastic price on, and before leaving offered me back to the store anytime for a coffee and to listen to some music on there amazing range of products. On my second visit I met Barry who also made me feel welcome he installed the cartridge on my turntable for me as I wasn't confident in installing myself as I wanted the best from the cartridge and on my return home it sounded perfect. Thank you to Mark, Barry and the Eliteaudio team, I look forward to returning to the store for some coffee and good music in the future. Many thanks Dave.