Although their website talks about honesty, quality service, etc., etc., this organization (or their staff) did not honor any of my withdrawal requests despite my repeated demands. My withdrawal request, however, received no response. I finally realized, after much deliberation, why it had taken me a full year to complete a meaningful withdrawal. I am moving brokers because I was unsatisfied beyond belief. After getting involved with the venture, I suffered a significant financial loss. Both the account and conversation were disabled. A friend suggested me to the "𝖶𝖾𝗅𝗅𝗇𝖾𝗌𝗌𝗋𝖾𝖼𝗅𝖺𝗂𝗆.𝖼𝗈𝗆 " company for assistance two days after the incident. I took action to recover the money that had been taken.