Your products are getting worse each season and each year. The colours, fabrics, designs. Delivery is OK. WHY did I buy linen skirts on sale? To DYE them to the Blue and Green and Violet colours I like. I bought a light yellow top & a pink top from Evans- NOT Mustard! I am very TIRED of Butterflies and Princess Kate LACE used by everyone in designs. You had high quality when you were at Debenham's, then in Wimbledon, Edinburgh. Now you are behind Evans and Simply Be! You sometimes copy them a month later. Who likes your clothes? Old ladies; maybe CEOs with no private or personal life? I am not a CEO. I do have two adult children who are working in pharmacology. I did go to uni. Surely you don't want to reject graduates!?