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Andy Humphries
I contacted customer services to look for replacement lids for butter dishes. I now have 2 perfectly good dishes but the lids are the pieces that are likely to break. I was told that you do not do replacement lids as each piece is made individually and they may not fit. Sorry I do not believe this reason -I feel it is more with not wanting to supply replacement parts to your customers as it is more lucrative to force them to buy the entire dish again. When the world is teetering on the verge of an environmental disaster - your company should be making efforts to reduce your carbon footprint instead of manufacturing unnecessary pieces which your customers do not want or need. Also in these financially hard times, you might consider this a gesture of good will to your customers to show that you listen and care about them. I can guarantee you that if I am in this situation there are many many others with similar problem.
2 years ago
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Emma Bridgewater has a 2.4 average rating from 46 reviews

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