I am writing to express my concerns regarding the handling of my recent issue and the communication that has taken place thus far. I regret to inform you that I am hesitant to provide further details to Emma due to a recent incident where I was threatened with further delays in resolving my problem if I voiced my concerns on social media regarding the ongoing delays with my order and the lackluster customer service I have experienced. Despite numerous email exchanges, there has been minimal progress in addressing my issue. I understand that you are aware of the authenticity of my claim, as I have provided you with my order number for verification. I am disappointed by the possibility of my complaint being taken down on Trust Pilot, as it seems that there may be attempts to portray a facade of prompt assistance while in reality, there is a lack of genuine concern and a tendency to disregard customer grievances. I feel it is unjust to silence my feedback, especially when the core issue remains unresolved. It is disheartening to feel as though my concerns are being dismissed, and that efforts to seek assistance are met with resistance rather than resolution. I kindly urge for your understanding and cooperation in addressing this matter promptly and effectively. I remain hopeful for a satisfactory resolution to be reached as soon as possible.