My name is Trent Allridge and wanted to send you an email regarding the great service and knowledge I received in your Morinville store. I did email endusers email at Stihl as well. I have a MS250 which I brought into 2 different locations and they couldnt fix it. I brought into my local store and wow !!! The Technician took ot to the back and was with my ssw for 20 mins and fixed it on the spot. I am very impressed with his service and knowledge . He fully in detail went through all the features of the saw and showed me how to fix it next time. I will tell all my friends and co workers to bring there equipment to Rob as he really knows his stuff. Thank you for your time , I did ask for your email since no one responded to my last email to Stihl. Thank you Trent Allridge