We have been trying for more than a month to complete on a mortgage. They had 8 pieces of identity for my wife ( so much for keeping youir identity safe) They wanted proof of the owner of the house we are buying, Our solicitor sent it off by special delivery , It was signed for. Then they lost it and blamed him. For security reasons we have to move. I studied law for 4 years, This company is so inept as being totally useless there bossses need to get a grip of this placr. Customer servive so poor that it beggars belief. We have moved for work 11 times before. This time Enact have left us graping at there lack of concern or help. Buyers beware!!!!