I wish I could give zero stars. Back in May '22 I was contacted by my mortgage broker/advisor as my deal was due to end in September. We looked at a few options and Barclays came out as the most viable option. They appointment Enact conveyancers. Since August I have been given 4 case handlers- none of whom have spoken with me- the only communicate online. My remortgage was supposed to complete by 1st October. I am still waiting. Barclays released the funds, Enact returned them. Enact have closed the case yet Barclays are sending me paperwork confirming completion and payment schedules and the £250 incentive on completion has also been paid. It transpired before Christmas that Enact misinterpreted a letter from Barclays and incorrectly closed the case and admitted responsibility for the error. However, today Enact still say my case is closed and Barclays do not wish to complete. Meanwhile I am left struggling financially, on a standard rate mortgage which is almost double what it was before my previous 5 year deal ended, overdraft charges and the untold amount of stress I've endured in the whole debacle. I will be making a formal complaint once completion has taken place- apparently it will be this week. Not sure I have that much faith anymore anyway. Never want to deal with this conveyancer again.