I hired these solicitors in April 2019 to represent me and handle my divorce. Sent them the divorce petition I got from the courts as it needed to be replied to so the divorce process would start. October 2019 got a letter from the courts saying the petition had not been replied to. All the months I had these solicitors and £800 down the line the only work they did was to send my ex's solicitors 2 letters and replied to 3 of my emails, "work" that made no difference in the divorce process. After a few months I decided to stop working with them because I noticed that nothing was being done. They sent me the "paperwork" from my file and to my surprise it was just their T&Cs copied 3 times, my emails printed 3 times, their emails printed 3 times, the 2 letters they sent printed 3 times, and 1 copy of the divorce petition, that was it! Every time I contacted them to see what was happening (these are the emails they refer to) they said they tried to email me 2 months earlier, but I never replied. Every time I called the office to speak to someone no one was available to talk, and that someone would call me back. I made a complaint which they took more than a month to reply to as I wanted a full refund of the £800 I paid them for doing nothing basically. They came saying they won't give me a single penny back because to them they did an amazing work. I am now reporting them to the Legal Ombustment.