Since joining Foster Denovo in December 2018, I have taken sole responsibility for how we use our Engagement Multiplier. I have learnt how to use more of the system from our wonderful account manager, Rachel Finnerty, who has been excellent and so patient with me! as well as answering any questions I possibly need answering. She is a true asset to Engagement Multiplier and I'd love to see her get some kind of recognition for all the hard work she does and continues to do. Since we learnt how to use the On Demand Surverys, our employees moral has completely changed for the better. Being able to make bespoke questions for each of our teams was brilliant and allowed us to really dig deep into any underlying issues. We have been able to action a lot more concerns/needs through the on demand surveys and I look forward to each one we do. Rachel is currently helping me set up our 'Emerging Stronger' survey and again, she has been so helpful. I'm looking forward to see how these results come out. Last but not least, though our 'Working from home and Winning' survey (this was SO handy) we are now implementing the possibility of allowing our employees to work from home a few days a week due to the really positive responses we had though WFHAW. Overall, Engagement Multiplier, especially at this time, has allowed us to review our work place culture and really connect with our employees on a level that we haven't been able to before. So, Thank you and I really do look forward to working with you for the foreseeable future.