These guys are take your money, and give the worst service I have ever had! The worst of the worst infact!! I urge and even BEG anyone not to go here, please save yourselves from the lies and loss of money that will surely come from any dealings with these guys. It's a long story I'm happy to talk about but too long to type. In short... They promise an off the shelf engine with a quick 5 day turnaround/delivery. Payment only accepted via bank transfer (which makes you worried anyway) But under duress and believing that a company this big wouldn't be fraudulent (and after being sold the idea of an engine in 5 days), I paid in full.... 3 weeks later after numerous phone calls engine arrives but is wrong. I asked for a refund, but not allowed because of their T&Cs, forcing you to either loose your money or send your old engine back. The original engine had to be sent back with the incorrect one. (which you would then think you would have your surcharge back) After a further 4-5 weeks and again, numerous calls to what can only be described a s the worst call centre I have ever dealt with(You can only Call to speak to someone as they don't answer emails, nor do they allow call backs, nor do they have communications with the workshop or accounts (these are all outsourced from the office) I even sent a legal Call to action, with proof of delivery but had no response!). It makes you question the legitimacy of the company, but as a call centre employee flaunted that they are 'exempt from normal consumer laws because they are in Scotland' and that you are 'buying the service, not the product of a recon engine'. It is that part that makes the different and makes sure you as a consumer have no legal rights when complaining. The engine I eventually received (which was my own engine re-conditioned) has so far been running (touch wood), but to top off the bad service, incompetence and shady but legal position they put you in as a consumer, they still had my surcharge. This took a further 6 weeks to chase up and get an answer why it had not been paid. Today I had been told my engine was un-servicable! The reason acording to them, being the Conrods and pistons. :) I instantly knew this was a lie to keep my money since my mechanic had gone through the issues originally, and reasons for getting a new engine in the first place. All the issues were relating to the head it' self. And if there was another head available at the time we could have just replaced that! A cheaper option in hindsight, better than dealing with this lot! But Engineered Engines are saying they are holding onto my money because of any reason they deem fit. I have seen it happen on so many other reviews (which unfortunately was read after I initiated our contract) that I knew they would be doing it before they actually told me! I must say also that as a business you rely on your van working, especially in summer when you are at your peak of business. having the Van off the road and being sold an engine you can get in 5 days sounds like a godsend.which is why I was weak enough to fall into their legal contract (especially when being told it was just a formality, as it only relates to engines they recon not the ones they deliver already reconed) The cost of rental vans, and my own time (which are in the hours, possibly days) chasing them up via email and phone havent even been mentioned here! Final Warning - Stay clear! please don't buy from this company like I did. GO with anyone else but this company in paisley/Glasgow! If anyone wants to reach out and let me convince them that they should go else where please be my guest. I will make time for anyone I am saving from loosing money because of these guys. #Please not that my original review was changed, due to being reported by Engineered engines. They threaten me with legal action for giving a bad review. So please heed my experience#