Ordered the England 2024 Drifit home shirt which arrived in good time. Had to return it due to sizing. I found that I had no alternative but to use their 'Rebound' return service which cost £6.50!? - strike 1. The Royal mail tracking stated the goods were received by the England Store the 10th June (it would have been the 8th but I found via a Royal Mail notification that England Store do not accept weekend deliveries). I didn't receive a 'Rebound' confirmation receipt of goods email until the 13th, with the 14 days refund policy that has given them an extra 3 days!!- strike 2. I'd not received a refund, or email to state that a refund is being processed so I called after about 7 days and was advised that the refund was processed 3 days after receipt so there must be a technical issue and was further advised that I should receive the refund by the 26th June, and to call then if not received. The 26th arrived and still no refund! - strike 3. Called again and was told the same rubbish excuse of a 'possible technical issue' -strike 4. Have now been advised that the case has now been passed onto a 'Supervisor', who was not available to speak to. I requested a call back from the 'Supervisor' ..... I'll be shocked if that happens!! Really poor experience. I'm still £132 out of pocket (including the rip off return fee). Will be contacting my bank to see where I go with this. Just an untrustworthy shady company to buy from.