Appalling customer service and booking process, lack of communication. We booked dancers from this company for a company event. We promptly paid the deposit and told them they would receive a bank transfer payment on the day of the event (although why we we should pay the remainder of the balance before we have even met or expereinced the service they provide, I have no idea. This is certainly not common practice for us). On the day of the event, they chased the payment (despite ignoring the questions we were asking about the performance on the night). We made payment immediately and sent the remittance advice as evidence. This showed that the payment had clearly been made but would reach their account the next day. Their tone suddenly changed on email and became nasty 'this is not good enough'. They said they wanted cash in hand (and they would return the other payment after the event) or they would not perform. Not wanting to risk this ourselves - especially with a company that was literally holding us to ransom, we didn't go ahead with the double payment of cash in hand. This company let our guests down. I would not strongly recommend that you do not use this company.